Terms and Conditions
In the event there is any inconsistency between the English version of our Website and any other language version, the English version shall be binding.
ACCEPTANCE OF TERMS
Read these Ecocarrier Inc. ("www.pifizone.com") Terms and Conditions ("Terms") carefully before you accept these Terms by: (a) placing an order through www.pifizone.com, and/or (b) using the www.pifizone.com website ("Website") in any other manner. If you do not agree to all of these terms, do not use this Website.
The Terms are entered into by and between Ecocarrier Inc. ("www.pifizone.com") and you. If you are using the Services on behalf of your employer, you represent that you are authorized to accept these Terms on your employer's behalf. Ecocarrier Inc. ("www.pifizone.com") provides the online resources accessible via www.pifizone.com and the mobile roaming and voice over IP telephony services (the "Services") to you, subject to the Terms. Unless explicitly stated otherwise, the Terms will govern your use of any new features that augment or enhance the current Services, including the release of new www.pifizone.com resources.
Mobile roaming and and voice over IP telephony
Ecocarrier Inc. ("www.pifizone.com") provides its customers with the Service and Software exclusively for the commercial use of consumers. With the username and the password, you can sign in to your account and see the remaining credit, recharges, and usage records. Where the Service is chargeable, the Service is only available if your account has a certain credit level that is enough or more than enough for the charge to be paid.
A communication can only take place if it is technically and economically possible.
In order to protect the interests of the customer against improper use and to ensure consumer protection, Ecocarrier Inc. ("www.pifizone.com") reserves the right to block personal calls to individual numbers, groups of numbers or certain countries either permanently or temporarily. You are solely responsible for taking the necessary precautions against improper use within your own area of responsibility and have no legal right to require Ecocarrier Inc. ("www.pifizone.com") to take any such precautions against any improper use for which it is not responsible.
Ecocarrier Inc. ("www.pifizone.com") stipulates the following conditions for using the current Software and also the minimum conditions for the hardware:
PiFiDialer for PC
- Minimum Pentium 200 MHz processor and minimum 128 MB RAM
- Windows 98 or above
- Full-duplex sound card
- Minimum 27 kbps internet bandwidth
PiFiDialer for Android
- Android 2.2 or later
- Minimum 27 kbps internet bandwidth
PiFiDialer for iPhone
- iPhone, iPad, and iPod touch
- iOS 3.2 or later
- Minimum 27 kbps internet bandwidth
It is pointed out that, because of the nature of the Service, breakdowns and interruptions can occur. Using the public telephone network or the internet, Ecocarrier Inc. ("www.pifizone.com") offers a telephony platform for connections to pre-determined addresses in the internet or in the public telephone network. Ecocarrier Inc. ("www.pifizone.com") will continue to route telephony communications into the internet and into the public telephone networks for as long as these networks exist and are available. However, the availability of the internet and the public telephone networks does not fall into the area of responsibility or influence of Ecocarrier Inc. ("www.pifizone.com"). As a rule, transmission is effected in the form of packages on the basis of recognised protocols and procedures for Voice over IP ("VoIP"). It lies within the nature of the Service that Ecocarrier Inc. ("www.pifizone.com") is unable to guarantee that the Service is free from interruptions and not subject to breakdowns or package delays. Nevertheless, Ecocarrier Inc. ("www.pifizone.com") undertakes at all times to do the best to ensure that such breakdowns and interruptions are kept to a minimum.
It is also pointed out that risks can arise when using a software application in an unsecured network.
The customer acknowledges that, when using the Service, in view of its nature as described, the Service cannot be used as a substitute for a conventional telephone service and that, for example, calls cannot be connected to the police or to emergency services. You also acknowledge that, because of the experimental character of the Service, technical modifications may be required at any time. These could also be due to national or international requirements, as the regulatory framework for the Service is still at an early stage. Modifications of this nature are not included in the unilateral risk sphere of Ecocarrier Inc. ("www.pifizone.com").
PRICES, CURRENCY, AND PAYMENT
Prices. In consideration for the use of the Service, you agree to pay to Ecocarrier Inc. ("www.pifizone.com") for the hardware and credit at the applicable price then in effect. The price for your transaction will be provided to you prior to your final authorization of the transaction, in addition to any applicable fees for additional services.
Currency. Prices are in USD, and payments will be made in USD.
Payment. Payment is due and payable before Ecocarrier Inc. ("www.pifizone.com") processes the order. You must pay for the order with your Payment Method. If Ecocarrier Inc. ("www.pifizone.com") does not receive authorization from the Payment Method issuer, the order will be not be processed. Ecocarrier Inc. ("www.pifizone.com") assumes no liability for damages resulting from or arising out of non-fulfillment of the order by reason of non-receipt of authorization from the Payment Method issuer. Each time you place an order you agree that Ecocarrier Inc. ("www.pifizone.com") is authorized to charge your designated Payment Method account for the purchase price and any other applicable fees. (Your agreement with your Payment Method issuer governs use of your Payment Method, and you must refer to that agreement to ascertain your rights and liabilities as a user of your Payment Method, which may include a "cash advance" fee.)
VALIDITY OF ACCOUNT AND CREDIT
You can purchase credit entitling you to use Ecocarrier Inc. ("www.pifizone.com") chargeable services. Once a credit has been purchased, it will be valid for 365 days from the date of its registration, whether it is used or not. The requirement for you to acquire a credit balance shall last until your payment has been received by Ecocarrier Inc. ("www.pifizone.com") without any possibility of it being reclaimed by you.
If a SIM card is not used for 12 months, it will be deactivated, and any credit in the SIM card will be forfeited even if the credit was purchased during the past 12 months.
If a SIM card becomes locked after too many attempts to input an invalid PUK, it cannot be unlocked, and you would have to purchase a new SIM card. If the locked SIM card has been used within the last 12 months, its credit may be moved to the new SIM card upon written request to Ecocarrier Inc. ("www.pifizone.com").
CHARGES AND CALCULATING CHARGES
Each individual call or service shall be chargeable in accordance with the list of charges that is valid as at the time of the call or service made by the customer. Unless otherwise indicated, the prices for chargeable calls are always based as a charge per minute and calculated in increments of one minute. Unless otherwise indicated, the prices for data service are always based as a charge per MB and are calculated in increments as given in the Rates pages at www.pifizone.com. Unless otherwise indicated, the prices for SMS service are always based as a charge per message. Prices for data, voice, SMS, and voice over IP telephony service are subject to change without notice. See the current rates in the Rates pages at www.pifizone.com.
Every chargeable call or service shall require your account to have an appropriate credit balance that is at least sufficient for the call or service in question.
You shall be responsible for all charges incurred when your account is used. This shall be understood to include unauthorised use by third parties. If a charge is incurred and cannot be covered by the credit balance, Ecocarrier Inc. ("www.pifizone.com") shall be entitled to debit this separately. It may be debited in the form of an online statement, by email or in any other appropriate form. The charge is payable on receipt.
All charges shall be deducted from the existing credit balance and the usage data shall be stored for a period of up to 12 months with effect from the time of the service. After this period, Ecocarrier Inc. ("www.pifizone.com") may delete the data.
Ecocarrier Inc. ("www.pifizone.com") provides the customer with access to an online calculation, enabling you to see and verify your account at any time. You are contractually obliged to view your online account at least once a month, thus asserting your verification rights. This form of calculation corresponds to the procedure that is recognised and practised in comparable conventional telephone systems and by using it, you confirm that you believe it to be both reasonable and usual.
Refund of purchase price and cancellation of the order will be made upon written request of the customer if the order has not been fulfilled at the time the request is processed by Ecocarrier Inc. ("www.pifizone.com"). Refund will be made within 45 days of receipt of a valid written request from the customer. Refund of purchase price will be made upon written request of the customer if the order is not sent within the time specified by Ecocarrier Inc. ("www.pifizone.com") for the selected service or product. Refund will be made within 45 days of receipt of a valid written request from the customer.
HARDWARE PRODUCT WARRANTY
The hardware Product is supplied with a one-year Limited Warranty on the material and workmanship for 1 year from date of purchase from Ecocarrier Inc. ("www.pifizone.com"). This Limited Warranty does not include service to repair damage to the Product from accident, disaster, misuse, abuse, user modification to the Product, repairs made by unqualified personnel, faulty installation, lightning or other incidents of excessive voltage. Ecocarrier Inc. shall not be liable for direct, indirect or consequential damages resulting from the use or performance of the Product. In no event shall QiiQ Communications Inc.’s liability for product warranty be greater than the repayment of the cost of the product paid by the customer. The foregoing warranty is in lieu of all other warranties express or implied, including but not limited to, any implied warranty of merchantability or fitness for any particular purpose or use and all such warranties are hereby disclaimed.
To obtain warranty repair/replacement:
1. Contact Ecocarrier Inc. to get an RMA (Return Material Agreement) number. Provide invoice number and detailed description of the fault experienced.
2. Print the RMA number clearly on the package containing the Product to be repaired. Packages without RMA number will be refused. If shipping from outside Canada, include a copy of the invoice and a statement that the goods are Canadian goods being returned to the manufacturer for repair on the shipping waybill or on a note to the customs office on the outside of the package. If no such statement is made, the duty paid by Ecocarrier Inc. for receiving the goods will be charged back to you.
3. Ship the Product freight prepaid to Ecocarrier Inc. at the address below. Collect shipments will be refused.
4. The repaired Product or replacement Product will be sent back to the customer at the address on the invoice freight prepaid.
RESOLUTION OF DISPUTES
Dispute or claim by the customer must be made in writing no later than thirty (30) days of the purchase or call or service use. Failure to contest a transaction or charge within such timeframe will create an irrefutable presumption of the correctness of the transaction and charge, absent manifest error, and that you shall have waived the right to dispute that transaction or charge.
Any dispute or claim arising from or relating to an order that involves a claim by the customer for less than $10000, exclusive of interest, arbitration fees and costs, shall be settled by arbitration administered by the Canadian Arbitration Association ("CAA") under its Arbitration Rules for the Resolution of Consumer Related Disputes. Any other dispute or claim arising from or relating to an order shall be settled by arbitration administered by the CAA under its Commercial Arbitration Rules, with such arbitration to be held in the most populous city in the province from which the order was sent, or in such other location as the parties may mutually agree. Each party shall bear its own lawyer's, expert's and witness fees, which shall not be considered costs of arbitration. Judgement on any award rendered by the arbitrator may be entered in and enforced by any court having jurisdiction thereof. The parties agree that neither of them shall have the right to participate as a representative or a member of
any class of claimants pertaining to any claim subject to arbitration under this paragraph and that claims of third parties shall not be joined in any arbitration between the parties. If any portion of this paragraph is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this paragraph. THE PARTIES ACKNOWLEDGE AND AGREE THAT, EXCEPT AS EXPRESSLY PROVIDED IN THIS PARAGRAPH, THEY ARE WAIVING ALL RIGHTS TO A TRIAL BY COURT OR JURY AS A MEANS OF RESOLVING ANY DISPUTES ARISING OUT OF OR RELATING TO AN ORDER.
In consideration of your use of the Services, you agree to be solely responsible for: (a) providing true, accurate, current, and complete information about you as prompted by the Service's registration form (the "Registration Data"), and (b) maintaining and promptly updating the Registration Data to keep it true, accurate, current and complete. You are solely responsible for the security of your password and account. Ecocarrier Inc. ("www.pifizone.com") is not liable for any unauthorized use of your www.pifizone.com account or the Website or Services. If you provide any information that is false, inaccurate, out of date, or incomplete, or Ecocarrier Inc. ("www.pifizone.com") has reasonable grounds to suspect that such information is false, inaccurate, not current, or incomplete, Ecocarrier Inc. ("www.pifizone.com") may suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). You are responsible for all costs and charges, including without limitation, phone charges and telecommunications equipment, that you incur in order to use the Services.
LIMITATION OF LIABILITY
IN NO EVENT SHALL Ecocarrier Inc. ("www.pifizone.com") BE LIABLE FOR DAMAGES FOR DELAY, NONDELIVERY, OR NONPERFORMANCE OF AN ORDER OR SERVICE, WHETHER CAUSED BY NEGLIGENCE ON THE PART OF ITS EMPLOYEES OR AGENTS OR OTHERWISE, beyond refunding the price of the order or service. IN NO EVENT WILL Ecocarrier Inc. ("www.pifizone.com") BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THESE CONDITIONS CANNOT BE CHANGED OR SUPPLEMENTED ORALLY.
Ecocarrier Inc. ("www.pifizone.com") AND ITS AGENTS RESERVE THE RIGHT TO DECLINE TO ROUTE A CALL THAT EITHER OF THEM DETERMINES IN THEIR SOLE DISCRETION VIOLATES ANY APPLICABLE LAW OR Ecocarrier Inc. ("www.pifizone.com") POLICY.
You agree to indemnify and hold Ecocarrier Inc. ("www.pifizone.com"), and its subsidiaries, affiliates, officers, agents, co-branders, alliance members, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services, including any use by your employees, your connection to the Services, your violation of the Terms, or your violation of any rights of another.
NOTICES; MODIFICATION AND TERMINATION OF SERVICES
Ecocarrier Inc. ("www.pifizone.com") may send notices to you via either email or regular mail. The Services may also provide notices of changes to the Terms or other matters by displaying notices or links to notices to you generally on the Services. Ecocarrier Inc. ("www.pifizone.com") reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Ecocarrier Inc. ("www.pifizone.com") may make changes to www.pifizone.com, including regarding products, services, programs, and prices, at any time without notice. Ecocarrier Inc. ("www.pifizone.com") in its sole discretion, may terminate your password, www.pifizone.com account, or use of the Services, for any reason, including, without limitation, for lack of use or if Ecocarrier Inc. ("www.pifizone.com") believes that you have violated or acted inconsistently with the letter or spirit of the Terms. Any termination of your access to the Services under any provision of the Terms may be effected without prior notice, and Ecocarrier Inc. ("www.pifizone.com") may immediately de-activate or delete your www.pifizone.com account and all related information in your www.pifizone.com account and/or bar any further access to such information or the Services. Further, Ecocarrier Inc. ("www.pifizone.com") will not be liable to you or any third-party for any termination, modification, or suspension of the Services.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. UNLESS OTHERWISE EXPLICITLY STATED, THE CONTENT ON Ecocarrier Inc.'s ("www.pifizone.com") WEBSITES IS PROVIDED "AS IS", "WITH ALL FAULTS," IS EXPERIMENTAL, AND IS FOR COMMERCIAL USE ONLY. Ecocarrier Inc. ("www.pifizone.com") DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. Ecocarrier Inc. ("www.pifizone.com") MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTIES AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY OF THE CONTENT CONTAINED ON Ecocarrier Inc.'s ("www.pifizone.com") WEBSITES. IN NO EVENT WILL Ecocarrier Inc. ("www.pifizone.com") OR ITS SUPPLIERS BE LIABLE FOR THE ACCURACY OR COMPLETENESS OF THE CONTENT OR INFORMATION FROM Ecocarrier Inc.'s ("www.pifizone.com") WEBSITES.
Ecocarrier Inc. ("www.pifizone.com") MAKES NO WARRANTY OR CONDITION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, OR THAT (iv) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Ecocarrier Inc. ("www.pifizone.com") OR THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED IN THE TERMS. Ecocarrier Inc.'s ("www.pifizone.com") EMPLOYEES ARE NOT AUTHORIZED TO VARY THESE TERMS.
INTELLECTUAL PROPERTY RIGHTS
The Services and any software used in connection with the Services ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Information presented to you through the Services is protected by copyrights, trademarks, service marks, patents, publicity rights, or other proprietary rights and laws. Except as expressly authorized by Ecocarrier Inc. ("www.pifizone.com"), you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Software, in whole or in part.
You may use the Software and related Services only subject to the agreement or license that accompanies such Software or Services. You may use Services only during their specified term, for the enumerated number of times, for the specified number of individuals, or as otherwise limited in the applicable agreement or license. Services involving an update, version release, product release, maintenance release, patch or derivative work of a licensed Software or Service may be used only: (a) on systems for which such Software or Service were specifically licensed; and (b) subject to the license and warranty term governing the original product or Service.
'Ecocarrier Inc. ("www.pifizone.com") Trademarks' means all names, marks, brands, logos, designs, trade dress and other designations Ecocarrier Inc. ("www.pifizone.com") uses in connection with the Services. You may refer to the Services by the associated Ecocarrier Inc. ("www.pifizone.com") Trademarks, provided that such reference is truthful and not misleading and complies with the then current Ecocarrier Inc. ("www.pifizone.com") Trademark and Logo Policies. You may not remove or alter any Ecocarrier Inc. ("www.pifizone.com") Trademarks, nor may you co-logo Products or material associated with your services. You acknowledge Ecocarrier Inc.'s ("www.pifizone.com") rights in Ecocarrier Inc. ("www.pifizone.com") Trademarks and agree that any and all use of Ecocarrier Inc. ("www.pifizone.com") Trademarks shall inure to the sole benefit of Ecocarrier Inc. ("www.pifizone.com"). You agree not to incorporate any Ecocarrier Inc. ("www.pifizone.com") Trademarks into your trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations.
All Content provided on this Website is the copyrighted work of Ecocarrier Inc. ("www.pifizone.com"). Except as stated herein, none of the Content may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of Ecocarrier Inc. ("www.pifizone.com"). No part of the Website, including logos, graphics, sounds or images, may be reproduced or retransmitted in any way, or by any means, without the prior express written permission of Ecocarrier Inc. ("www.pifizone.com"). You also may not, without Ecocarrier Inc.'s("www.pifizone.com") prior express written permission, "mirror" any Content contained on this Website on any other server.
Any unauthorized use of any Content contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The Terms constitute the entire agreement between you and Ecocarrier Inc. ("www.pifizone.com") and govern your use of the Services, superseding any prior agreements between you and Ecocarrier Inc. ("www.pifizone.com") (including, but not limited to, any prior versions of the Terms). You must not assign or otherwise transfer the Terms nor any right granted hereunder.
Ontario Canada law and controlling Canadian federal law govern any action related to the Terms. No choice of law rules of any jurisdiction apply. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. You and Ecocarrier Inc. ("www.pifizone.com") agree to submit to the personal and exclusive jurisdiction of the courts located within the province of Ontario, Canada.
This Website could include inaccuracies or typographical errors. Ecocarrier Inc. ("www.pifizone.com") may make improvements and/or changes in the products, services, programs, and prices described in this Website at any time without notice. Changes are periodically made to the Website. Ecocarrier Inc. ("www.pifizone.com") may amend these Terms at any time by posting the amended terms on this site.
The failure of Ecocarrier Inc. ("www.pifizone.com") to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. If a court of competent jurisdiction finds any provision of the Terms to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms are for convenience only and have no legal or contractual effect.
These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting, or additional, communications.
30 East Beaver Creek Road, Unit 209
Richmond Hill, Ontario
Canada L4B 1J2
This Privacy Statement describes how Ecocarrier Inc. ("www.pifizone.com", we, us and our)
collects, uses and discloses your personal information. Personal information is information about an
identifiable individual. This Privacy Statement applies to our collection, use and disclosure of personal
information about our consumer and business customers and other individuals we deal (you and your).
This Privacy Statement does not apply to information about our employees or to information that is not
INFORMATION WE COLLECT
"www.pifizone.com" collects personal information about you from a variety of sources in the course
of providing money transfer and payment services and related products and services we provide. Personal
information we collect and the sources of such personal information include the following:
We collect personal information when you register and ask us to provide
goods or services, provided by telephone, online at our Website, through paper-based forms or at
our agent locations. This personal information may include contact information, credit card, banking or other billing information, and other personal identifiers.
We collect personal information when you submit personal information on applications or other forms
to us or our affiliates, including in connection with using our services, through your
enrolment and participation in loyalty programs and when you provide additional information we may
reasonably request for fraud prevention purposes.
We collect information about your transactions with us, such as purchases and usage records.
In connection with identify verification, fraud prevention and similar security purposes, we collect
and/or confirm certain identity-related information, financial background and similar information through
third parties sources such as our business customers, government agencies and consumer reporting
We collect information regarding your online activity as described in the section below titled
We may collect personal information otherwise with your consent or as permitted or required by law.
HOW WE USE PERSONAL INFORMATION
"www.pifizone.com" generally uses personal information in the course of providing its services and products for the following purposes:
Authorizing and processing your transactions.
Collecting amounts owing to us, and otherwise enforcing and collecting on your accounts or agreements
Meeting legal, regulatory, risk management, fraud prevention and security requirements.
For marketing and promotional purposes, unless you opt out or withdraw consent to this purpose, as
described in the section entitled Offers, Promotions and Opting Out below.
Maintaining business and transaction records for reasonable periods, and generally managing and
administering our business.
In connection with certain business transactions relating to "www.pifizone.com", its business or
assets, as further described in the section entitled Information We Disclose below.
Meeting insurance, audit and processing requirements.
Otherwise with your consent or as permitted or required by law.
INFORMATION WE DISCLOSE
We may disclose your personal information to our affiliates and to unaffiliated third parties in
connection with the purposes described in this Privacy Statement as follows:
To Provide Services. In order to process and complete requested orders, we may
disclose personal information to to any banks or other financial
institutions or financial services companies involved in the transaction or our services.
Business Partners. Some of our services or programs that you participate in are provided jointly with
other third party business partners, and certain personal information may be disclosed to these third
party businesses for the purpose of administering the service or program.
Marketing Purposes. We may disclose personal information to third parties for marketing and
promotional purposes, unless you opt out or withdraw consent to this disclosure, as described in the
section entitled Offers, Promotions and Opting Out below.
Service Providers. We may transfer personal information to outside agents or service providers
(including affiliates of "www.pifizone.com" acting in this capacity) that perform services on our
behalf, for example marketing, information technology and/or data hosting or processing services. Some of
these service providers or affiliates may be located outside of Canada, including in the United States,
and your personal information may be collected, used, disclosed, stored and processed in the United
States or elsewhere outside of Canada for the purposes described in this Privacy Statement. We take
reasonable measures to ensure that personal information that may be processed by these service providers
on our behalf is protected and not used or disclosed for purposes other than as directed by us, subject
to legal requirements in Canada, the United States and other foreign countries applicable to
"www.pifizone.com" affiliates, agents and service providers, for example lawful requirements to
disclose personal information to government authorities in those countries.
Business Transactions. Your personal information may be used by "www.pifizone.com" and disclosed
to parties connected with the contemplated or actual financing, securitization, insuring, sale,
assignment or other disposal of all or part of our business or assets (including, for example, your
service account with us), for purposes related to the evaluation and performance of these transactions,
permitting such parties to evaluate and determine whether to proceed or continue with the
fulfilling reporting, inspection or audit requirements or obligations to such parties.
Successors and assigns of "www.pifizone.com" and/or its business or assets may use and
disclose your personal information for similar purposes as described in this Privacy Statement.
Legal, Regulatory, etc. "www.pifizone.com" may disclose your
personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements,
and as otherwise with your consent or as permitted or required by law (including as required by
applicable Canadian and foreign laws). This may include lawful requirements to disclose personal
information to government authorities in Canada and in foreign countries, for example disclosures in
compliance with suspicious activity reporting requirements under anti-terrorism, anti-money laundering
and similar laws and regulations in Canada or in foreign countries.
OFFERS, PROMOTIONS AND OPTING OUT
"www.pifizone.com" may use your contact details and information about your use of our services (e.g.
frequency, destination country) for marketing and solicitation purposes to
send you offers, promotions or information about additional products and services of
"www.pifizone.com" and our affiliates that may be of interest to you. In addition,
"www.pifizone.com" may disclose your contact details to third parties to permit those organizations
to offer and provide information about their products and services that may interest you. These third
parties may include, as examples:
Ecocarrier Inc. ("www.pifizone.com") affiliates
Authorized Ecocarrier Inc. ("www.pifizone.com") agents
You may opt out or withdraw consent to the use and/or disclosure of your personal information for the
purposes described in this section at any time by checking the appropriate box in the email preferences
of your account in www.pifizone.com. If you do not opt out or withdraw your consent as described
above, we will assume that you consent to our use and disclosure of your personal information for
marketing and solicitation purposes as described in this section.
Some of "www.pifizone.com" services (for example money transfers) are made available using online
forms at our Website, www.pifizone.com. Personal information you provide on online forms or by
other electronic means will be collected used and disclosed as described generally in this Privacy
In addition, when you visit or use our Websites, we collect information about the domain and host from
which you access the Internet; your computer's Internet address; the browser and operating system
software you use; the date and time you access our Website and the Internet address of the site from
which you linked to our Website when you visit us. We use this information to diagnose, administer and
optimize our Websites and web-related services.
When registering or creating an account at our Websites, we collect your password and login name and
other information we may request in order to identify you, maintain security of our Website and verify
and control access to your account or online profile. If you make inquiries through the e-mail links,
forms or other contact methods provided on our Websites, these inquiries are forwarded to the relevant
office or department, and are used to respond to your inquiry and maintain a record of correspondence.
We collect aggregated data which tracks users as a whole. Aggregated data tracks "www.pifizone.com"
user activity in general, and is not used to identify you personally. Aggregated tracking information
helps us to determine which areas of our site users like and do not like based on traffic to those areas.
Ecocarrier Inc. ("www.pifizone.com") does not track what you read, but rather how well each page
performs overall. This data helps us to continue to deliver a better service for you. We may disclose
such aggregated information to third parties such as our advertisers and partners.
We use Internet technologies like cookies and web beacons to facilitate the services we provide on our
Websites and your use of our Websites, including:
To assist us in providing services to you;
To allow you to change web pages during your visit without having to re-enter your password;
To store your preferences and other information and to track activity on our Website;
To better understand the effectiveness of our promotional campaigns;
To determine whether you came to our site from a banner ad or an affiliate website;
To deliver Information specific to your interests on additional websites; and
To determine whether you've acted on our promotional messages
A "cookie" is a text file placed on your computer's hard drive by a web server, which allows for
personalization of certain aspects of your visit to that website. "Web beacons" are transparent
electronic images placed in the web code that collect non-personal data while visiting a website.
Cookies and web beacons can usually be disabled by changing your browser preferences. Your browser
usually has documentation on how to disable cookies and web beacons. Note that disabling cookies may
limit the performance of "www.pifizone.com" Website(s). If cookies are disabled, certain features
of our Websites may not function properly, and you may not be able to register or use your online
To protect both you and us, we use services provided by a third-party to help decide whether to accept
transactions from personal computers, mobile phones, or other devices. The third-party service checks
whether these devices have been identified with fraudulent or abusive transactions in the past, such as
reported instances of identity theft, account takeovers, or malware attacks. For this purpose, a cookie
file, flash storage token, or other code file may be placed on your device to identify it in the future
when you visit our Website or connect with our applications. On connection with our site or service, we
will transmit that device identification code to the third-party's server, along with data concerning
certain technical attributes of your device such as the model, operating system, and browser version, as
well as the IP address, all of which are used to confirm device identification. The third-party's server
responds with a code recommending that transactions be accepted, denied, or reviewed, according to
settings we have selected. We also report to the third-party if we conclude that a device has been used
in connection with a fraudulent or abusive transaction with us. If you set your browser or device to
reject these cookies or tokens, you may not be able to conclude some transactions through our Website or
application. We share with the third-party referenced above only your account ID (email address) and
information about the device you are using, which may also have been used or appropriated by others, and
do not identify you or reveal the details of your transaction to that third-party. The third-party uses
your email address only as an account identifier and will not use it to contact you and will not share it
with any other party. If your requested transaction is declined, or if you have questions about our use
of a device reputation service, please contact email@example.com.
Children's Privacy. Our Websites are not directed at children under the age of 13.
"www.pifizone.com" does not knowingly collect or maintain personal information at our Website from
those we actually know are under the age of 13.
External Websites. Our Websites may be linked to or from third party websites. These links are
provided as a convenience only, and "www.pifizone.com" is not responsible for the content or privacy
practices of websites that are linked to or from our Website. You are advised to review the privacy
policies of any third party websites you visit.
Generally, by using our Website and providing us with personal information, you consent to our
collection, use and disclosure of such information for the purposes described in this Privacy Statement,
if applicable, or otherwise at the time of collection of your personal information.
Consent to the collection, use and disclosure of personal information may be given in various ways.
Consent can be express (for example, orally, electronically or on a form you may sign describing the
intended uses and disclosures of personal information) or implied (for example, when you provide
information necessary for a service you have requested). You may provide your consent in some
circumstances where notice has been provided to you about our intentions with respect to your personal
information and you have not withdrawn your consent for an identified purpose, such as by using an opt
out option provided, if any. Consent may be given by your authorized representative (such as a legal
guardian or a person having a power of attorney).
You may withdraw your consent to our collection, use and disclosure of personal information at any time,
subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your
consent to certain uses of your personal information, we may no longer be able to provide certain of our
products or services. Note also that where we have provided or are providing services to you, your
consent will be valid for so long as necessary to fulfil the purposes described in this Privacy Statement
or otherwise at the time of collection, and you may not be permitted to withdraw consent to certain
necessary uses and disclosures (for example, but not limited to, maintaining reasonable business and
transaction records, disclosures to Canadian and foreign government entities as required to comply with
laws, and reporting on credit information after credit has been granted, if applicable).
We may also be required or permitted under statute or regulation to collect, use or disclose personal
information without your consent, for example to comply with a court order, to comply with local or
federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to
CONFIDENTIALITY AND SECURITY
We endeavour to maintain physical, electronic and procedural safeguards to protect personal information
against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
Authorized employees, agents, representatives and mandates that require access to your personal
information in order to fulfil their job requirements will have access to your personal information.
We are regulated by FINTRAC and Canada Revenue Agency, both Canadian government agencies. We use 128-bit
data security encryption to ensure that your financial information sent between your web browser and our
Website remains private and secure. The servers we use to store your information are protected both
physically and electronically. They reside behind a firewall and are not directly connected to the
Internet. We regularly audit our security policies to ensure the protection of your personal data.
No data transmission over the Internet or the telephone can be guaranteed to be perfectly secure, and any
personal information you submit to us or access electronically or over the telephone is done at your own
risk, and "www.pifizone.com" does not guarantee or warrant the security of information transmitted
in these manners. You should be aware that third parties may unlawfully intercept your transmissions or
may wrongly instruct you to disclose personal information to them while posing as "www.pifizone.com"
and you should exercise caution when providing personal information to any person.
"www.pifizone.com" record retention policies dictate that we maintain information about you,
including your opt-out choices, for a fixed time period. If you do not perform another transaction during
the fixed time period, your Information, as well as your opt-out choice will be removed. If you perform
another transaction or otherwise provide us with personal information thereafter, you will be afforded
another opportunity to opt-out.
"www.pifizone.com" offers the ability to correct or change the information collected during your registration. You can login to your account and change your information.
You may delete your account at any time by sending an email to firstname.lastname@example.org.
"www.pifizone.com" reserves the right to modify this Privacy Statement from time to time. You can
get updated Privacy Statements by visiting our Website at www.pifizone.com. We urge you to review this Privacy Statement frequently to obtain the
current version. Your continued provision of personal information or use of our services following any
changes to this Privacy Statement constitutes your acceptance of any such changes.
30 East Beaver Creek Road, Unit 209
Richmond Hill, Ontario
Canada L4B 1J2